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Privacy & Data Security Policy

Welcome to the Survtapp website. Survtapp is a product by ‘Intellivizz Inc’ and provides you and your survey participant with a web and mobile data collection platform.

Like a messenger service, we’ve created this Privacy Policy to explain to you how we govern and manage your data and personal information .

This Privacy Policy applies to information collected on www.survtapp.com web and Survtapp Mobile App on Google Play Store (for android users) and Apple App Store (for iOS Users) as well as to all of our software services platforms, products, and other services and websites, except where otherwise noted by a separate unique privacy policy. We refer to all of our products, software platforms, services, and sites collectively as our “Services.” This Privacy Policy sets out how we use your information in the delivery of our Sites and Services.

This Privacy Policy does not speak to the practices of any third parties, including those of our partners who may display Intellivizz Inc branding on their sites. The use of information collected through our service platform shall be limited to the purpose of providing the service for which the Customer has engaged Intellivizz Inc.

Privacy Guidelines

If you create surveys:

  • Your survey data is yours. Your surveys are private, and your data is yours. You control your data; how you release it or use it is up to you. We don’t sell your information to anyone and we don’t use the survey responses you collect for any purpose other than to provide service to you. But we do comply with the law, so under limited circumstances we could be required to release your information (e.g., if we are compelled by an order or subpoena).
  • We don’t use your respondents’ email addresses. We make it easy for you to invite people to take your surveys by letting you upload email lists, in which case we act only as custodians of your data. We don’t sell your email lists, and we use them only as directed by you and in accordance with this Privacy Policy. The same is true for any email addresses you collect with your surveys.
  • You act as the data controller to the survey respondents. We enable you to communicate your compliance statements regarding data handling and privacy. As such, you are responsible for honoring respondent requests under EU privacy regulations.
  • We act as a data processor to respondents. Our platform enables you to securely collect respondent information and the ability to comply with data processing consent/notification requirements.
  • We act as a data controller for your account information. When you create an account, we collect the minimal required information to deliver our services and communicate with you. This information is never sold.
  • You determine where respondent data travels. Which datacenter you utilize is based on which site you use to create surveys. For instance, surveys created by a Survtapp account in EU will utilize the EU AWS data center in Frankfurt, Germany. What happens to the data after we collect it is up to you, our customer.
  • Customer Information you provide to us
    • Registration information (e.g., your name, password, company name, mobile number and email address).
    • Billing information (e.g., billing address, city, state & country and last login IP address, Last Login Date & Time). We do not save or store any credit card or payment information. Your Survtapp account subscription payments are processed by a 3rd party payment gateway which at the date is PayPal.
    • Account settings (e.g., account settings and preferences, default or custom logo, etc.).
    • Email lists (e.g., email lists you upload to invite people to take your surveys via email). We don’t use your email lists or any email addresses you collect through your surveys, except to assist you at your direction (e.g., if your email list isn’t sending correctly).